> ## Documentation Index
> Fetch the complete documentation index at: https://cryptoclawdocs.termix.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Synology Chat

# Synology Chat (plugin)

Status: supported via plugin as a direct-message channel using Synology Chat webhooks.
The plugin accepts inbound messages from Synology Chat outgoing webhooks and sends replies
through a Synology Chat incoming webhook.

## Plugin required

Synology Chat is plugin-based and not part of the default core channel install.

Install from a local checkout:

```bash theme={null}
openclaw plugins install ./extensions/synology-chat
```

Details: [Plugins](/tools/plugin)

## Quick setup

1. Install and enable the Synology Chat plugin.
2. In Synology Chat integrations:
   * Create an incoming webhook and copy its URL.
   * Create an outgoing webhook with your secret token.
3. Point the outgoing webhook URL to your OpenClaw gateway:
   * `https://gateway-host/webhook/synology` by default.
   * Or your custom `channels.synology-chat.webhookPath`.
4. Configure `channels.synology-chat` in OpenClaw.
5. Restart gateway and send a DM to the Synology Chat bot.

Minimal config:

```json5 theme={null}
{
  channels: {
    "synology-chat": {
      enabled: true,
      token: "synology-outgoing-token",
      incomingUrl: "https://nas.example.com/webapi/entry.cgi?api=SYNO.Chat.External&method=incoming&version=2&token=...",
      webhookPath: "/webhook/synology",
      dmPolicy: "allowlist",
      allowedUserIds: ["123456"],
      rateLimitPerMinute: 30,
      allowInsecureSsl: false,
    },
  },
}
```

## Environment variables

For the default account, you can use env vars:

* `SYNOLOGY_CHAT_TOKEN`
* `SYNOLOGY_CHAT_INCOMING_URL`
* `SYNOLOGY_NAS_HOST`
* `SYNOLOGY_ALLOWED_USER_IDS` (comma-separated)
* `SYNOLOGY_RATE_LIMIT`
* `OPENCLAW_BOT_NAME`

Config values override env vars.

## DM policy and access control

* `dmPolicy: "allowlist"` is the recommended default.
* `allowedUserIds` accepts a list (or comma-separated string) of Synology user IDs.
* In `allowlist` mode, an empty `allowedUserIds` list is treated as misconfiguration and the webhook route will not start (use `dmPolicy: "open"` for allow-all).
* `dmPolicy: "open"` allows any sender.
* `dmPolicy: "disabled"` blocks DMs.
* Pairing approvals work with:
  * `openclaw pairing list synology-chat`
  * `openclaw pairing approve synology-chat <CODE>`

## Outbound delivery

Use numeric Synology Chat user IDs as targets.

Examples:

```bash theme={null}
openclaw message send --channel synology-chat --target 123456 --text "Hello from OpenClaw"
openclaw message send --channel synology-chat --target synology-chat:123456 --text "Hello again"
```

Media sends are supported by URL-based file delivery.

## Multi-account

Multiple Synology Chat accounts are supported under `channels.synology-chat.accounts`.
Each account can override token, incoming URL, webhook path, DM policy, and limits.

```json5 theme={null}
{
  channels: {
    "synology-chat": {
      enabled: true,
      accounts: {
        default: {
          token: "token-a",
          incomingUrl: "https://nas-a.example.com/...token=...",
        },
        alerts: {
          token: "token-b",
          incomingUrl: "https://nas-b.example.com/...token=...",
          webhookPath: "/webhook/synology-alerts",
          dmPolicy: "allowlist",
          allowedUserIds: ["987654"],
        },
      },
    },
  },
}
```

## Security notes

* Keep `token` secret and rotate it if leaked.
* Keep `allowInsecureSsl: false` unless you explicitly trust a self-signed local NAS cert.
* Inbound webhook requests are token-verified and rate-limited per sender.
* Prefer `dmPolicy: "allowlist"` for production.